Give your customers a reason to book again.

A timely offer can start the next conversation. We help local businesses reach customers who have opted in to promotional texts, with message writing, scheduling, and sending managed by Serenity Media.

A clear offer. An easy next step.

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You know your customers. We manage the campaign. Share the offer and your eligible customer list. We handle the routine campaign work.

Encourage repeat business Timely promotions Less administration

Keep the connection going

You’ve earned their business. Stay in touch.

Give customers who want to hear from you a useful reason to return. We turn your offer into a clear, organized text campaign.

Encourage another booking

Bring a seasonal package, return-customer special, or relevant service back to your customers’ attention.

Share timely availability

Let opted-in customers know about available appointments and give them a straightforward way to take the next step.

Keep your day moving

We manage copy, uploads, scheduling, and routine campaign work. Your team handles customer inquiries and bookings.

Built for local businesses

What’s worth sharing this month?

The best starting point is an offer that makes sense for your customers and the work you want to book.

Local business owner checking her phone beside a laptop in a service workshop.

Automotive

Seasonal detailing packages, maintenance promotions, and available service appointments.

Cleaning

Recurring service openings, seasonal cleanings, and return-customer offers.

Home services

Seasonal maintenance, service packages, and scheduled appointment opportunities.

Other local businesses

Relevant specials and useful updates for customers who have opted in to promotional texts.

These are campaign examples, not promised outcomes. Audience eligibility and offer details are reviewed before sending.

A practical monthly process

Your offer. Our campaign management.

We work together on the details, get your approval, and handle the routine work of putting the campaign in motion.

Plan the promotion

Tell us what you want to promote, who it is for, and how customers should book. We review your list’s promotional consent records and setup requirements.

Approve the details

We prepare the message and sending plan. You confirm the offer, restrictions, destination, and final text before the campaign goes out.

Send and review

We manage execution, routine monitoring, and opt-out suppression. You receive a brief summary of available campaign reporting.

Clear responsibilities from the start. You supply the eligible customer list and accurate offer details. Your team handles customer replies and bookings. We agree on how inquiries reach your team before launch.

Defined scope. Managed for you.

Stay connected. Keep your focus.

Get a regular campaign service without adding message writing, uploads, and scheduling to your own task list.

A flexible monthly allowance

Use up to 2,500 outbound SMS segments across as many as two managed promotions each month. We plan the audience and timing around your offer and available capacity.

What is an SMS segment? A single-segment message sent to 1,000 people uses 1,000 segments. Longer messages and certain characters use additional segments. We check the segment count before you approve the send.

Need more capacity, additional campaigns, or multiple locations? We can prepare a separate quote.

Proposed service package

Managed SMS Marketing

$495 / month

Plus $395 one-time setup

  • Up to 2,500 outbound SMS segments per month
  • Up to two managed promotional campaigns per month
  • Message writing and one revision round per campaign
  • Initial list import and routine list updates
  • Approved scheduling and campaign execution
  • Opt-out suppression and routine monitoring
  • Brief monthly campaign reporting

One business/location per package. Documented promotional consent required. Unused segments do not roll over. Additional capacity and work require an approved quote. Delivery, bookings, and sales are not guaranteed.

Third-party charges: Applicable platform, messaging, carrier, phone number, and registration charges will be verified and disclosed before enrollment. The proposed service prices do not establish that these charges are included.

Before we get started

Good questions. Clear answers.

Here’s what to know about your audience, monthly capacity, and the work we manage.

Can you text everyone in my customer database?

Only contacts with appropriate documented consent for promotional texts are eligible. Having someone’s phone number or having served them before does not, by itself, establish promotional SMS consent. We review list readiness before planning a send.

What if I don’t have an opted-in list yet?

We can discuss a separate project to establish a suitable opt-in process. The monthly campaign package is intended for businesses with an eligible audience. We do not use purchased lists for this service.

Do you write the promotional messages?

Yes. You provide the offer, restrictions, expiration date, and booking destination. We prepare the copy and include one revision round per campaign. You approve the final message and schedule before sending.

Does the allowance cover 2,500 different customers?

It covers up to 2,500 outbound SMS segments across the month. One single-segment message to 2,500 eligible contacts uses the allowance. Two single-segment messages to 1,000 contacts each use 2,000 segments. Longer messages consume more segments. Sending also depends on consent, approved frequency, and provider requirements.

Who handles replies and bookings?

Your business handles customer conversations and bookings. We establish how inquiries will reach your team before launch. Ongoing inbox management, sales follow-up, and appointment handling are separate services.

What happens if I need more campaigns or capacity?

We prepare a quote for your approval before expanding the work. Additional sending capacity does not automatically include another managed campaign. Unused monthly segments do not roll over, and we do not run unapproved overages.

Are there other charges or setup requirements?

Applicable third-party charges are verified and disclosed before enrollment. These may include platform, messaging, carrier, phone number, and registration charges. Launch timing depends on list readiness, required registration, approvals, and provider availability.

What work is outside the monthly package?

Extensive database cleanup, organizing existing consent records, building opt-in systems, custom integrations, ongoing customer conversations, additional revision rounds, MMS/image messages, and international messaging require separate scope and pricing.

Will you be able to show how many sales it creates?

We share the campaign reporting available, which may include delivery, clicks, and opt-outs. Those figures alone do not establish sales. Measuring bookings or revenue requires suitable tracking and information from your business. Specific results are not guaranteed.

Start with a conversation

What would bring your customers back?

Tell us what you do, what you’d like to promote, and whether you have an opted-in customer list. We’ll help you determine whether a managed text campaign fits.

Trey Evans • Serenity Media LLC

info@serenitymediainc.com

Please do not send customer lists or customer personal information with your initial inquiry.

Illustration of text messaging connecting automotive and home service professionals with customers.