Encourage another booking
Bring a seasonal package, return-customer special, or relevant service back to your customers’ attention.
A timely offer can start the next conversation. We help local businesses reach customers who have opted in to promotional texts, with message writing, scheduling, and sending managed by Serenity Media.
YOUR LOCAL BUSINESS
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You know your customers. We manage the campaign. Share the offer and your eligible customer list. We handle the routine campaign work.
Keep the connection going
Give customers who want to hear from you a useful reason to return. We turn your offer into a clear, organized text campaign.
Bring a seasonal package, return-customer special, or relevant service back to your customers’ attention.
Let opted-in customers know about available appointments and give them a straightforward way to take the next step.
We manage copy, uploads, scheduling, and routine campaign work. Your team handles customer inquiries and bookings.
Built for local businesses
The best starting point is an offer that makes sense for your customers and the work you want to book.
Seasonal detailing packages, maintenance promotions, and available service appointments.
Recurring service openings, seasonal cleanings, and return-customer offers.
Seasonal maintenance, service packages, and scheduled appointment opportunities.
Relevant specials and useful updates for customers who have opted in to promotional texts.
These are campaign examples, not promised outcomes. Audience eligibility and offer details are reviewed before sending.
A practical monthly process
We work together on the details, get your approval, and handle the routine work of putting the campaign in motion.
Tell us what you want to promote, who it is for, and how customers should book. We review your list’s promotional consent records and setup requirements.
We prepare the message and sending plan. You confirm the offer, restrictions, destination, and final text before the campaign goes out.
We manage execution, routine monitoring, and opt-out suppression. You receive a brief summary of available campaign reporting.
Clear responsibilities from the start. You supply the eligible customer list and accurate offer details. Your team handles customer replies and bookings. We agree on how inquiries reach your team before launch.
Defined scope. Managed for you.
Get a regular campaign service without adding message writing, uploads, and scheduling to your own task list.
Use up to 2,500 outbound SMS segments across as many as two managed promotions each month. We plan the audience and timing around your offer and available capacity.
What is an SMS segment? A single-segment message sent to 1,000 people uses 1,000 segments. Longer messages and certain characters use additional segments. We check the segment count before you approve the send.
Need more capacity, additional campaigns, or multiple locations? We can prepare a separate quote.
Proposed service package
$495 / month
Plus $395 one-time setup
One business/location per package. Documented promotional consent required. Unused segments do not roll over. Additional capacity and work require an approved quote. Delivery, bookings, and sales are not guaranteed.
Third-party charges: Applicable platform, messaging, carrier, phone number, and registration charges will be verified and disclosed before enrollment. The proposed service prices do not establish that these charges are included.
Before we get started
Here’s what to know about your audience, monthly capacity, and the work we manage.
Only contacts with appropriate documented consent for promotional texts are eligible. Having someone’s phone number or having served them before does not, by itself, establish promotional SMS consent. We review list readiness before planning a send.
We can discuss a separate project to establish a suitable opt-in process. The monthly campaign package is intended for businesses with an eligible audience. We do not use purchased lists for this service.
Yes. You provide the offer, restrictions, expiration date, and booking destination. We prepare the copy and include one revision round per campaign. You approve the final message and schedule before sending.
It covers up to 2,500 outbound SMS segments across the month. One single-segment message to 2,500 eligible contacts uses the allowance. Two single-segment messages to 1,000 contacts each use 2,000 segments. Longer messages consume more segments. Sending also depends on consent, approved frequency, and provider requirements.
Your business handles customer conversations and bookings. We establish how inquiries will reach your team before launch. Ongoing inbox management, sales follow-up, and appointment handling are separate services.
We prepare a quote for your approval before expanding the work. Additional sending capacity does not automatically include another managed campaign. Unused monthly segments do not roll over, and we do not run unapproved overages.
Applicable third-party charges are verified and disclosed before enrollment. These may include platform, messaging, carrier, phone number, and registration charges. Launch timing depends on list readiness, required registration, approvals, and provider availability.
Extensive database cleanup, organizing existing consent records, building opt-in systems, custom integrations, ongoing customer conversations, additional revision rounds, MMS/image messages, and international messaging require separate scope and pricing.
We share the campaign reporting available, which may include delivery, clicks, and opt-outs. Those figures alone do not establish sales. Measuring bookings or revenue requires suitable tracking and information from your business. Specific results are not guaranteed.
Start with a conversation
Tell us what you do, what you’d like to promote, and whether you have an opted-in customer list. We’ll help you determine whether a managed text campaign fits.
Trey Evans • Serenity Media LLC
Please do not send customer lists or customer personal information with your initial inquiry.
