Privacy Policy & Disclaimer

Privacy, safety, and clear boundaries.

For Serenity Media LLC, Serenity Media Inc., and the Relief Is Coming book and recovery tool ecosystem.

This page explains how information may be collected and used through this website, contact forms, email, book pages, recovery tools, and related services. It also explains important boundaries around recovery content, online worksheets, medical care, clinical treatment, crisis support, and Twelve Step affiliation.

Privacy Website Forms Recovery Tools Disclaimers Safety
Relief Is Coming: Reflections from the Desert of Addiction book cover

Plain-Language Overview

We want this page to be clear, not confusing.

Serenity Media LLC operates website pages, contact forms, publishing pages, recovery workbook resources, and related online tools. We collect only the information needed to respond to inquiries, operate the website, improve services, and support book-related communication.

The recovery content on this site is offered for reflection, education, encouragement, and supplemental support. It is not medical advice, clinical treatment, therapy, detox support, sponsorship, crisis support, or emergency care.

Privacy Policy

How this website handles information.

Information We May Collect

When you use this website, submit a form, send an email, request information, place an inquiry, sign up for updates, or interact with book-related pages, Serenity Media LLC may collect information you choose to provide.

This may include:

  • Your name
  • Your email address
  • Your phone number, if provided
  • Your organization, program, or business name, if provided
  • Message details submitted through a form
  • Information related to book orders, sample page requests, media requests, bulk orders, or treatment-center inquiries
  • Technical website information such as browser type, device type, general location data, pages visited, and referral source

How We Use Information

Information submitted through this website may be used to respond to inquiries, provide requested information, process or discuss book-related requests, improve website content, communicate about services or publishing projects, and maintain basic business records.

We may use information to:

  • Respond to contact form submissions
  • Reply to emails
  • Send requested sample pages or book information
  • Follow up about treatment-center, bulk order, media, or publishing inquiries
  • Improve website pages, user experience, and content
  • Track website performance and understand how people find the site
  • Protect the website from spam, misuse, or security issues

Contact Forms and Email

When you submit a contact form or email Serenity Media LLC, the information you provide may be stored and used to respond to your request. Please do not submit sensitive personal, medical, legal, financial, clinical, or crisis information through a website form.

If you are contacting us about Relief Is Coming, treatment-center use, sample pages, bulk orders, media requests, or recovery tools, share only the information needed for us to understand and respond to your inquiry.

Reader Feedback, Reviews, and Testimonials

If you submit feedback, a review, testimonial, or reader response, Serenity Media LLC may contact you for permission before using it publicly. Feedback may be edited for length, clarity, spelling, grammar, or privacy.

Do not include private recovery details, names of other people, treatment information, identifying personal stories, or anything you do not want considered for public use.

Sharing Information

Serenity Media LLC does not sell your personal information. Information may be shared only as needed to operate the website, process communication, fulfill requests, comply with legal obligations, protect rights and safety, or work with trusted service providers who help operate the website, forms, email, analytics, hosting, payment, or publishing-related systems.

Payments and Third-Party Services

If payment links, online checkout tools, Amazon links, Wave links, or other third-party platforms are used, those services may collect and process information under their own privacy policies and terms. Serenity Media LLC does not control the privacy practices of third-party websites or payment processors.

Online Recovery Worksheets

Use recovery worksheets carefully and privately.

The online recovery tools connected to Relief Is Coming are designed to support written reflection work. Some worksheet pages may allow users to type, print, download, save locally, or clear their answers.

Recovery writing can be deeply personal. Use a private device whenever possible, avoid shared or public computers, and do not type anything into an online worksheet that you would not want someone else to see on that device.

Worksheet Privacy Note

  • Use a private device when doing recovery writing.
  • Be careful on shared phones, tablets, laptops, or public computers.
  • Clear saved work if you do not want answers stored locally.
  • Download or print only when you can keep the copy safe.
  • Share sensitive inventory work only with trusted and appropriate support.

Cookies, Analytics & Website Tools

Basic tools may help the website function and improve.

Cookies and Similar Technologies

This website may use cookies, pixels, analytics tools, spam protection tools, embedded forms, plugins, or similar technologies to help the site function, understand general website activity, improve pages, and protect against misuse.

Analytics

Website analytics may collect general information such as pages visited, time on page, device type, browser type, referral source, and approximate location. This information helps us understand how people use the website and how to improve it.

Third-Party Links

This website may link to third-party websites such as Amazon, payment processors, social platforms, book platforms, podcast platforms, or other resources. Once you leave this website, your use of the third-party site is governed by that site’s own privacy policy and terms.

Data Security

Reasonable steps are taken to protect information submitted through the website. However, no website, email system, online form, or digital communication method can be guaranteed completely secure. Please avoid submitting highly sensitive information through this website.

Children’s Privacy

This website is not intended for children under 13. Serenity Media LLC does not knowingly collect personal information from children under 13. If you believe a child has submitted information through this website, contact us so we can review and address it.

Recovery Disclaimer

Important boundaries for Relief Is Coming and recovery content.

Relief Is Coming: Reflections from the Desert of Addiction, the online worksheets, and related recovery resources are offered for reflection, encouragement, education, spiritual direction, and supplemental support.

Not Treatment

This website, book, and recovery tools are not medical care, clinical treatment, therapy, detox support, diagnosis, or professional healthcare advice.

Supplemental Only

Not Sponsorship

The book and online resources do not replace sponsorship, peer support, recovery meetings, accountability, professional care, or trusted guidance.

Use With Support

Not Crisis Support

This website and its resources are not emergency services, crisis intervention, suicide prevention care, or immediate safety support.

Call for Help

Twelve Step Boundaries

Not official AA, NA, or Twelve Step literature.

Relief Is Coming may discuss recovery themes, spiritual change, inventory, amends, surrender, honesty, willingness, and related concepts. It should not be described as official Twelve Step literature.

This book, website, and online resources are not affiliated with, endorsed by, or approved by Alcoholics Anonymous World Services, Narcotics Anonymous World Services, or any Twelve Step fellowship.

Please do not describe these resources as:

  • Official AA literature
  • Official NA literature
  • Approved Twelve Step material
  • A replacement for meetings
  • A replacement for sponsorship
  • A guaranteed recovery solution

Safety Notice

If you are in danger, get immediate help.

A website, book, workbook, worksheet, email, or contact form is not emergency support.

If you are in immediate danger, experiencing a medical emergency, at risk of harming yourself or someone else, experiencing severe withdrawal symptoms, or in crisis, call emergency services or a crisis line right away.

If you are unsure whether you need medical care, detox support, or emergency help, contact a qualified medical professional, treatment provider, crisis service, or emergency service immediately.

Responsible Use

Use the book and tools with honesty, care, and support.

For Readers

Read slowly. Answer honestly. Share sensitive writing only with trusted and appropriate support. Do not use the workbook as your only source of help.

Use With Care

For Families

Do not use the book to pressure, control, diagnose, shame, or force someone into change. Use it to better understand and support responsibly.

Support Wisely

For Programs

Treatment centers, sober living homes, and recovery groups may use the workbook as supplemental reflection support, not clinical curriculum or medical care.

Supplemental Tool

Contact & Updates

Questions about this policy?

For privacy questions, publishing inquiries, book questions, sample page requests, treatment-center inquiries, or concerns about this policy, contact Serenity Media LLC.

  • Company: Serenity Media LLC
  • Email: publishing@serenitymediainc.com
  • Page: Privacy Policy & Disclaimer
  • Applies to: Website, forms, book pages, recovery tools, and related publishing communication

This policy may be updated from time to time. Updates will be posted on this page. Continued use of the website after updates are posted means you accept the updated policy.

Name

Final Reminder

Privacy matters. Safety matters. Boundaries matter.

Use this website, the book, and the online tools carefully. Share only what you are comfortable submitting. Protect your recovery writing. Seek real-time help when you need it.

Relief Is Coming was created to offer reflection, spiritual direction, and practical hope. It is not a substitute for professional care, sponsorship, crisis support, or emergency services.

Disclaimer: This website, book, and online resources are not affiliated with, endorsed by, or approved by Alcoholics Anonymous World Services, Narcotics Anonymous World Services, or any Twelve Step fellowship. This website, book, and these resources are not a replacement for medical care, clinical treatment, therapy, detox, sponsorship, crisis support, or emergency services. If you are in immediate danger, experiencing a medical emergency, severe withdrawal symptoms, or considering harming yourself or someone else, call emergency services or a crisis line right away.